You Make The Call

Book an appointment without ringing in your lunch break

To book an appointment with most small businesses you have to ring during the day. The salon, the mechanic and the tutor all answer between nine and five, which is when you are working too. So it waits until you are overdue.

Tell us who to ring and when you are free. A real person calls, offers them your preferred times, books the best match under your first name and texts you what was locked in. If nobody answers, we keep trying.

You make the call Free while we’re getting started
Book an appointment: an open diary with a pen on a desk

The problem

Why booking by phone keeps not happening

01

They’re open when you’re busy

Small businesses keep business hours. Ringing from an open plan office, a worksite or the school car park is awkward, and by the time you are free to talk they have closed for the day.

02

The diary dance

They offer Tuesday at two. You can’t do Tuesday. You offer Thursday. They are full on Thursday. Each round needs you to check your calendar while holding the phone, and it still ends with ‘can I call you back?’

03

No online booking, or a bad one

Plenty of good hairdressers, barbers and one-person businesses run on a paper diary. Others have a booking page that shows nothing for six weeks, when a quick call might have turned up a cancellation that same week.

04

It’s never urgent until it is

A haircut, a tutor for next term, a photographer for the family photo. None of it has a deadline, so it slides. Then the event is next week and everyone you ring is booked out.

The fix

What you get when we book it

Your times, offered for you

Give us two or three windows that suit. We put them to the business and take the best fit, so there is no back and forth for you to manage.

Booked, then confirmed in writing

You get a text with the day, the time, the address and anything they asked you to bring or do beforehand. Put it straight in your calendar and forget about it.

We chase the hard to reach

If the phone rings out because they are with a customer, we try again later. You don’t need to remember, and you don’t get a call back in the middle of a meeting.

You make the call

An example

What it looks like

You tell us

Can you book me a cut and colour at Salt & Comb in Bayview? I can do any weekday after 4pm in the next two weeks, or a Saturday morning. I usually see Dani but anyone is fine.

We text you back

Booked at Salt & Comb: Thursday the 14th at 4.30pm, cut and colour with Dani, under your first name. Allow two and a half hours. If you need to change it, they asked for at least a day’s notice.

An example only, with made-up names, to show the kind of answer you get.

Three steps

How it works

  1. 1

    Tell us who to call

    The business or person, and what you want to ask, book or find out. Thirty seconds on the form below.

  2. 2

    We ring them

    A real person makes the call and says they are ringing on your behalf. No answer? We try again until there is one.

  3. 3

    We text you the result

    What they said, in plain words, sent to your mobile. The recording and a written transcript too, if you asked for them.

Good to know

This is for everyday bookings: hairdressers, barbers, beauticians, mechanics, tutors, photographers and tradie visits. We don’t make medical appointments. We don’t pay deposits or give card details, and we don’t choose for you beyond the times you gave us. If a business needs something only you can provide, we text you what it is.

Free while we’re getting started

Who do you want us to ring?

Give us the who and the what. We make the call, keep trying if nobody answers, and text you what they said.

  • A real person makes the call, not a robot
  • We say we’re ringing on your behalf
  • No answer? We try again, and again
  • The answer lands on your phone as a text

Up to three free calls per person for now. We use your details only to make your call and text you back. Privacy

Questions people ask

Can you book a doctor or dentist for me?

No. We keep away from medical appointments, because clinics often need personal details that should stay between you and them. Everyday bookings are fine: hair, beauty, the car, tutoring, photography and tradespeople coming to your home.

What if none of my times are available?

We ask what they do have and text you the options. You pick one and we ring again to book it. Or tell us up front to take the nearest available slot, and we will do that on the first call.

Do you give them my phone number?

Only if you tell us we can. Many businesses like a contact number for reminders. Say yes in your request and we pass it on. Otherwise we make the booking under your first name alone, where the business allows that.