Business not answering the phone? We keep trying so you don’t have to
A business not answering the phone is where most errands quietly die. You ring once, it rings out. You try again after lunch and get voicemail. By tomorrow you have forgotten, and the thing you needed is still not sorted.
Hand that call to us instead. Tell us who to ring and what you want to know. A real person makes the call, and if nobody picks up we try again, and again, until we get a human. Then we text you the answer.
The problem
Why an unanswered call is so annoying
You have to remember to try again
The first call takes thirty seconds. The hard part is remembering to make the second one at the right time, in between everything else you are doing. Most people do not, which is why the job never gets done.
Voicemail goes nowhere
You leave your name, your number and a careful message. Then nothing. Now you do not know whether they heard it, whether they will ring back, or whether you should call again and look impatient.
They ring back when you can’t talk
When a call back does come, it lands while you are driving, in a meeting or at the checkout. You miss it, they leave a message, and the two of you are now taking turns missing each other.
The good ones are the busy ones
The small shop, the one-person workshop and the popular tradie are often the hardest to reach, because they are on the tools or serving someone. Giving up after two tries usually means settling for whoever answered first.
The fix
What you get when we make the call
We do the retrying
If it rings out, we try again later, and at different times of day. You do not set a reminder, and you do not have to think about it again until our text arrives.
You only hear about it when there is an answer
No missed calls on your phone and no voicemail to return. We speak to them when they finally pick up and send you what they said in a plain text message.
We tell you if it is a dead end
Some numbers are disconnected and some businesses have closed. If that is what we find, we say so, so you can stop waiting and move on to someone else.
An example
What it looks like
You tell us
Can you ring Hilltop Upholstery? I’ve tried three times this week and it just rings out. I want to know if they can re-cover two dining chairs and roughly how long it takes.
We text you back
Got through to Hilltop on the fourth try. Yes, they re-cover dining chairs. They need to see the chairs to price it, and they are booking about three weeks out. Drop-off is weekday mornings.
An example only, with made-up names, to show the kind of answer you get.
Three steps
How it works
- 1
Tell us who to call
The business or person, and what you want to ask, book or find out. Thirty seconds on the form below.
- 2
We ring them
A real person makes the call and says they are ringing on your behalf. No answer? We try again until there is one.
- 3
We text you the result
What they said, in plain words, sent to your mobile. The recording and a written transcript too, if you asked for them.
Good to know
We keep trying, but we can’t make somebody answer. If a business never picks up, we tell you that, along with what we tried. We leave a voicemail only if you ask us to. And we can’t ring places that need to confirm your identity, like banks, the ATO or Centrelink.
Free while we’re getting started
Who do you want us to ring?
Give us the who and the what. We make the call, keep trying if nobody answers, and text you what they said.
- A real person makes the call, not a robot
- We say we’re ringing on your behalf
- No answer? We try again, and again
- The answer lands on your phone as a text
Leave it with us.
We’ll make the call and text you what they said. Now go and do something better with your day.
Questions people ask
How many times will you try?
As many as it reasonably takes. We spread the calls across different times of day, because a business that never answers at nine in the morning will often pick up mid afternoon. If we still can’t get through, we tell you.
Do you leave a message for them?
Only if you want us to. A voicemail usually means they ring your number back at a bad time, which is the problem you came here to avoid. We would rather keep trying until we reach a person.
What if they will only talk to me?
It happens, mostly when an account or an identity check is involved. We tell you exactly who we spoke to, what they need from you and the best time to ring, so your one call gets it done.