Dog groomer booking without the phone tag
A dog groomer booking sounds like a two minute job until you try to make one. The groomer is elbow deep in a wet spaniel and can’t pick up. You leave a message, they ring back while you are driving, and the dog gets shaggier.
Tell us about your dog and when suits you. A real person rings the groomers you like, or local ones we find, and keeps trying until they answer. We text you the first available slots so you can say yes to one.
The problem
Why booking a groomer turns into phone tag
Their hands are full of dog
A groomer working alone can’t stop mid-clip to answer the phone, and shouldn’t. So calls go to voicemail for most of the day, and you are left guessing when the quiet ten minutes might be.
The good ones are booked for weeks
You finally get through and the next opening is a month away. Now you start again with the second choice, and then the third, repeating breed, size and coat to each of them in turn.
Every salon asks the same questions
Breed, weight, how matted, last groom, any trouble with dryers or nail clipping. Fair questions, and the groomer does need to know, but answering them five times in one morning is nobody’s idea of fun.
Holidays make it worse
Before Christmas and school holidays, groomers and boarding kennels fill at the same time. Leave the ringing around a week too late and you are choosing from whatever is left, which is rarely your first pick.
The fix
What you get when we ring the groomers
We keep trying between dogs
If it rings out, we call again later until someone picks up. You don’t have to guess when the clippers are down or wait by your phone for a call back.
Your dog described once
Tell us the breed, size, coat and anything the groomer should know. We pass the same details to every salon, so the answers you get back are for your dog and not a generic one.
The earliest slots in one text
We ask each one for their first opening and what a groom would cost for your dog, then send you the list. Kennel dates work the same way if you are going away.
An example
What it looks like
You tell us
Biscuit is a four-year-old cavoodle, about 9 kilos, a bit matted behind the ears. Needs a full groom. Saturdays are best but a weekday after 3 works too. We’re in Fremantle.
We text you back
Three rung. Wag and Wash: Saturday the 21st at 9am, full groom $95. The Dog House: this Thursday at 3.30, $110, extra if the matting is bad. Paws on High: nothing for five weeks. The first two will take a booking by phone with just a name and mobile.
An example only, with made-up names, to show the kind of answer you get.
Three steps
How it works
- 1
Tell us who to call
The business or person, and what you want to ask, book or find out. Thirty seconds on the form below.
- 2
We ring them
A real person makes the call and says they are ringing on your behalf. No answer? We try again until there is one.
- 3
We text you the result
What they said, in plain words, sent to your mobile. The recording and a written transcript too, if you asked for them.
Good to know
We ring about grooming and boarding. We don’t handle vet or medical matters, so anything about your dog’s health goes to your vet, from you. Some groomers want to meet a new dog or see vaccination records before they confirm. We can make a booking under your first name where no payment is needed, but we never pay deposits or give card details.
Free while we’re getting started
Who do you want us to ring?
Give us the who and the what. We make the call, keep trying if nobody answers, and text you what they said.
- A real person makes the call, not a robot
- We say we’re ringing on your behalf
- No answer? We try again, and again
- The answer lands on your phone as a text
Leave it with us.
We’ll make the call and text you what they said. Now go and do something better with your day.
Questions people ask
Can you make the booking, or only find the slots?
Either. If you tell us up front to take the first Saturday morning going, we can book it under your first name where the groomer needs no payment. Otherwise we send the options and you choose.
Can you ring boarding kennels too?
Yes. Give us your dates, your dog’s size and anything the kennel should know. We ring around, ask who has room and what they charge, and text you the list. Vaccination paperwork is between you and the kennel.
What if the groomer wants to talk to me?
Some do, especially for a nervous dog or a first visit. We send you their name and the best time to ring, along with what they want to ask, so your one call is a short one.