No time to make phone calls? Give us the list
Having no time to make phone calls is not a character flaw, it is a timetable problem. The places you need to ring are open nine to five, and so is your job. The only gap is lunch, and nobody wants to spend lunch listening to hold music.
So give the calls to us. Tell us who to ring and what you need from them. A real person makes the call while you get on with your day, then texts you what they said. You read it when it suits you.
The problem
Why the calls never get made
They are open exactly when you are busy
The mechanic, the school office and the bloke who fixes roller doors all keep the same hours as your employer. By the time you are free to ring, the phone has been switched over to the answering machine for the night.
Lunch disappears into a queue
You get one proper break. Spending it pacing the car park with a phone to your ear, waiting for someone to pick up, is not a break. Then your turn comes just as you need to be back at your desk.
Everyone at work can hear you
Open-plan offices were not built for private calls. Spelling your surname and explaining a leaking toilet with six colleagues listening is nobody’s idea of fun, so you put it off until an empty meeting room turns up. One never does.
The list rolls over every week
Ring the mechanic. Ring about the fence. Ring the dance school. The same three lines move from Monday’s list to next Monday’s list, getting a little more urgent and a little more annoying each time you rewrite them.
The fix
What changes when you hand the calls over
The call happens during your work day
We ring while the business is open and you are busy doing something else. You do not need a quiet room, a spare twenty minutes or a good excuse to step outside.
The answer waits for you
The result arrives as a plain text message. Read it on the train, after the meeting or once the kids are in bed. Nothing rings, and nothing needs answering on the spot.
The list finally gets shorter
Send the calls that have been rolling over for weeks. If nobody answers the first time, we keep trying, so a call does not slide back onto your list just because they were at lunch.
An example
What it looks like
You tell us
Can you ring Kestrel Street Mechanics and ask when they can fit in a logbook service for a 2019 hatchback? Any day next week except Wednesday. I’m in meetings all day and can’t get out to call.
We text you back
Kestrel Street Mechanics can do the logbook service next Tuesday or Friday. Drop-off is before 8.30 am and the car should be ready by about 4 pm. They can hold Tuesday if you want it. Tell us which day suits and we’ll ring back to book it.
An example only, with made-up names, to show the kind of answer you get.
Three steps
How it works
- 1
Tell us who to call
The business or person, and what you want to ask, book or find out. Thirty seconds on the form below.
- 2
We ring them
A real person makes the call and says they are ringing on your behalf. No answer? We try again until there is one.
- 3
We text you the result
What they said, in plain words, sent to your mobile. The recording and a written transcript too, if you asked for them.
Good to know
We can ask questions, collect prices and times, and make simple bookings in your first name. We can’t ring anyone who needs to confirm your identity, such as banks, the ATO or Centrelink, and we don’t handle medical or legal matters. We never pay for anything or give card details, and the choice stays with you.
Free while we’re getting started
Who do you want us to ring?
Give us the who and the what. We make the call, keep trying if nobody answers, and text you what they said.
- A real person makes the call, not a robot
- We say we’re ringing on your behalf
- No answer? We try again, and again
- The answer lands on your phone as a text
Leave it with us.
We’ll make the call and text you what they said. Now go and do something better with your day.
Questions people ask
Can I send several calls at once?
Yes. While we are getting started it is free, with up to three free calls per person, so send the three that have been sitting on your list the longest. Fill in the form once for each call.
Do they know you are not me?
Yes. We say we are calling on your behalf and give your first name. We never pretend to be you. Most businesses are used to it, the same way they are used to a partner or a workmate ringing for someone.
What if they need to speak to me directly?
Then we tell you so, along with who we spoke to and what they need from you. Your one call is then short and to the point, because the queue, the transfers and the explaining have already been done.