Phone calls for small business owners who are busy doing the work
Phone calls for small business owners tend to pile up at the worst time. You are on the tools, behind the counter or halfway up a ladder, and the supplier closes at four. The call that would take five minutes never finds its five minutes.
Send those calls to us. Tell us who to ring and what you need to know. A real person makes the call, says they are ringing on behalf of your business, and texts you the answer so you can keep working.
The problem
Why the phone eats an owner’s day
You can’t ring with your hands full
A call means downing tools, washing your hands, finding the number and standing around while it rings. Do that four times a day and you have lost an hour of paid work to a phone that mostly went unanswered.
Ringing around for a part takes all morning
One supplier is out. The next can get it Thursday. The third puts you on hold to check the shelf. Finding who actually has the part today is simple work, but it is slow, and it stops everything else.
Deliveries go quiet
The order was meant to arrive Tuesday. Finding out where it is means a queue, a reference number and a transfer to the depot. Meanwhile the job that needs it is waiting, and so is your customer.
Confirming tomorrow happens at night
Ringing tomorrow’s customers to confirm they will be home is the job that gets pushed to after dinner, when it is too late to call anyone. So you turn up to a locked gate instead.
The fix
What we take off your plate
You stay on the job
Send the request from your phone in a minute, then put it back in your pocket. We do the dialling, the waiting and the explaining while you get on with the paying work.
Answers you can act on
We text back the facts you asked for: who has stock, the lead time, the price they quoted, when the truck is due. You make the decision. We just bring you what you need to make it.
We keep trying
Suppliers and customers do not always pick up. If the first call rings out, we try again instead of leaving it with you, and we tell you if a number turns out to be a dead end.
An example
What it looks like
You tell us
Can you ring these three plumbing suppliers and ask who has a 315 litre electric hot water unit in stock today, and the trade price? Business name is Marlow Plumbing. I’m on a roof until two.
We text you back
Rang all three for Marlow Plumbing. Dale Street Plumbing Supplies has two in stock and will hold one until 4 pm today. Northside Trade can get one in by Thursday. Harbour Supplies has none and no date. The prices they quoted are in the next text.
An example only, with made-up names, to show the kind of answer you get.
Three steps
How it works
- 1
Tell us who to call
The business or person, and what you want to ask, book or find out. Thirty seconds on the form below.
- 2
We ring them
A real person makes the call and says they are ringing on your behalf. No answer? We try again until there is one.
- 3
We text you the result
What they said, in plain words, sent to your mobile. The recording and a written transcript too, if you asked for them.
Good to know
This is for the everyday calls a business has to make, not for selling. We don’t make sales or marketing calls, we don’t chase debts, and we can’t ring anyone who needs to verify the account holder, such as your bank, the ATO or your phone company. We don’t place orders that need payment or card details. We bring back the information and you decide.
Free while we’re getting started
Who do you want us to ring?
Give us the who and the what. We make the call, keep trying if nobody answers, and text you what they said.
- A real person makes the call, not a robot
- We say we’re ringing on your behalf
- No answer? We try again, and again
- The answer lands on your phone as a text
Leave it with us.
We’ll make the call and text you what they said. Now go and do something better with your day.
Questions people ask
Who do you say is calling?
We say we are calling on behalf of your business and give the business name and your first name. We never pretend to be you or a member of your staff. Suppliers are used to someone else ringing for the boss.
Can you confirm bookings with my customers?
Yes, as long as it is a simple confirmation, like checking someone will be home for a job tomorrow morning. Give us the name, number and time. We text you who confirmed, who wants to change, and who did not answer.
Is it free for a business?
Yes, while we are getting started. It is up to three free calls per person for now, which is enough to see whether handing over calls actually saves you time. There is no contract and nothing to sign up to.